In some cases, your router and modem will be the same device. Your router should have at least two antennas on it. In addition, it will have more connection ports on the back of it when compared to a modem. The sticker should identify if the device is a router or modem or both. Most routers will have similar lights on them. As you can see, not all of the lights are on. This provides me with information about the current status of my router. The power light indicates if the router has electrical power or not.
The symbol for power on electronic devices is universal so it will look the same on most routers. When the power light is flashing, it means the router is starting up. The 2. Most routers operate on two wireless frequency signals, 2. If the 2. It indicates that your router is working properly and providing a wireless network for your devices.
Similar to the 2. If the 5 GHz light is on, it means the router is active on the 5 GHz frequency band. If the internet light is green, it means the router has an active connection to the internet.
This is what you should expect the internet light to look like most of the time. By continuing to browse you consent to our use of cookies. You can understand more and change your cookies preferences here. When you click on a retailer link on our site, we may earn affiliate commission to help fund our not-for-profit mission. Find out more. In this article. One of the first things you should do when your broadband stops working is check your router.
Those blinking amber and flashing blue lights aren't just for decoration - each has a specific purpose, from notifying you of a problem with wi-fi, to connection issues, updates, and a failed logins to your account. We've gathered together information from the biggest broadband providers to show you how to diagnose and fix the problem.
And if it can't be resolved straight away, you'll be armed with valuable information to give to your provider, which may help them get you up and running more quickly.
Find out which are the best and worst broadband providers , or get more advice on how to speed up slow broadband. Using an older router? You'll want to make sure it's still getting important security patches to protect against threats. Read our guide on router security for more. These hubs only have one light in the centre of the router, as shown above.
Different colours mean different things. These older routers have one central light that helps you determine an issue, but they also have broadband and wireless icon lights that appear when there's a problem. See our router recommendations. To use the WPS button, first open up the Network menu of your internet-ready device. If a WPS option is available, select that. It may take up to a few minutes to establish a connection. The power light, downstream indicator, upstream indicator, online indicator, and link light on your modem should all be green.
If your power light is yellow, it may be upgrading, so leave the modem on and give it a little time to do its thing. The downstream, upstream, and online indicator lights will flash while connecting but should stay solid once your signal is locked in.
The link light will continue to flash, showing that the link is actively sending data. Sign up for our newsletter to stay informed on updates to the latest TV and internet services, products, and more. By signing up, you agree to our Terms of Use and Privacy Policy. SVG Icons. Should all the lights on my modem be green? Should all lights on my modem be solid? Power light. What does a red or black power light mean? There are a number of issues that can be present with modems.
To ensure that your problem is not related to your modem, go through the following steps: 1. Look to see which lights are lit up on your modem. There are many different varieties out there, but most will at least have at least four green lights labeled send, receive, online, and PC activity or something similar.
If two or more of these are off or repeatedly flashing on and off, reset your modem. Some will have a reset button present on the top or back while others will need to be unplugged and left off for a few seconds, then plugged back in. Wait to see which lights come back on when the modem resets. Based on what lights come back on, decide your next course of action: A If multiple lights are still missing, particularly the send, receive and internet lights, the problem may be an outage in your area or a problem with your Internet Service Provider.
Go to step six to see your options for dealing with that issue. Step four covers how to see if that is your problem. C If all of the lights come on, check to see if your problem is fixed by attempting to view a web page on your computer. Proceed to the next step if you are still unable to connect.
Many internet connections are run through a router and they often need to be reset from time to time or they can become difficult and unreliable. If you are not using a router, proceed to the next step. To reset your router and attempt to fix the problem, follow these guidelines: 1. Unplug the router and wait a few seconds before plugging it back in. Wait for the lights on the front to become stable before continuing. In many cases, the problem will already be fixed at this point.
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